If you’re having trouble with Gloo AI Chat, you’re not alone! This guide covers the most common problems and how to resolve them quickly.
Why Can’t I Log In?
✅ Solution:
• Double-check your email and password.
• Make sure Caps Lock isn’t turned on.
• If you’ve forgotten your password, click “Forgot Password?”
• ✅ If you signed up with Google, make sure you’re using the correct account.
Why Didn’t I Receive a Verification Email?
✅ Solution:
• Check your spam or junk folder.
• Make sure the email address is entered correctly.
• Click “Resend Verification Code.”
💡 Note: Verification emails may take up to 5 minutes to arrive.
Why Aren’t Sources Showing Up?
✅ Solution:
• Ensure you have an active internet connection.
• If the AI response doesn’t include sources:
• Try rephrasing your question.
• Provide more context or upload a supporting file.
Why Is My Response Incomplete?
✅ Solution:
• If the response cuts off, try:
• Clicking “Regenerate Response.”
• Asking a more specific follow-up question.
• If the problem continues, try logging out and back in.
✅ Next Steps:
If the issue persists, reach out to Gloo Support for further assistance.